Lesson Cancellation Policy
Please be notified that any cancellations made up to 7 days before the time of your lesson will be applied without a penalty. Cancellations made less than 7 days in advance will result in a 70% refund. Cancellations made less than 24 hours to the scheduled time shall result in a 0% refund.
Should Allie Keast Jewelry cancel a lesson with less than 24-hour prior notice, I shall be entitled to one free lesson upon rescheduling. I understand that the free lesson must be booked within 7 days of cancelling the previous one or shall be forfeited.
However, should Allie Keast Jewelry cancel a lesson with more than 24-hour notice, I shall be entitled to no free lesson, but the workshop shall be rescheduled within 7 days, subject to availability.
If you find that you must change your lesson date, we require a minimum of 48 hours’ notice so that we may make every effort to accommodate other students. If proper notice is not received, a rescheduling fee may be charged.
LATE ARRIVAL POLICY:
Your lesson time was scheduled to allow for enough time to provide the best experience for you. Students who arrive for their lesson more than 45 minutes late will be required to reschedule. If you need to be rescheduled due to tardiness, you will be charged a rescheduling fee of $40. Please note that if you are within the 45 minute late window, but past your lesson start time, your lesson will still take place as scheduled and end at the same time you were originally scheduled for.